* International orders handling fee and processing time

* Return & Exchange

LIMITED WARRANTY SERVICES

1. Customer shall register in our web site within 14 days of purchase to receive this warranty service.
2. This product is warranted to be free of defects in materials and workmanship for a period of one year from the date of original purchase, except as noted below. During this period, we will repair or replace the defective parts of this product, at our option, at no cost to the purchaser of the product.
3. The foregoing warranty is in lieu of any other warranty, whether expressed or implied, written or oral including any warranty of merchantability of fitness for a particular purpose.
4.  Any liability is expressly limited to an amount equal to the purchase price paid, and all claims for special, incidental and consequential damages are hereby excluded.
5.  This warranty extends only to the original consumer purchase and does not cover any defect resulting from abuse, misuse, neglect, accidents, external destruction, alternation, modification, and use for commercial purposes, or any use not in conformity with the printed directions.
6. All consumable parts are excluded from the free warranty services liability. Examples includes but not limited to the followings: soymilk filters, cutters, rice filter and all filters, mesh-filters on the juicer, cutters and all passive elements including cutters, container and barrels.
7.  If you have a claim under this warranty, please call our customer service number or log in your request at our web site or email to our support staff first. Our employee may be able to help you solve the problem over the phone or the Internet.
8. Any replacement (on parts or the whole unit) will require you to ship or deliver us the defect part(s)/unit first.
9. The main service depots are located Singapore, USA (North American), China (China and Hong Kong).

The company reserves the right to change the terms and condition without prior notice.